PPI Case Handler 3-10.30pm
Talk to a consultant Talk to Faye Hynd, the specialist consultant managing this position, located in Middlesbrough Contact consultant ttelephone:01642217817 16 – 26 Albert Road, Middlesbrough,TS1 1QA
Client liaison officer
My client, a profitable and growing company based at Burgess Hill, require an administrator to join their expanding team. Key Responsibilities include:· To record all new customer details on the necessary IT systems and take responsibility for basic maintenance and upkeep of the system (no specialised IT skills required).· To report on your workload in accordance with requests from your management or your developers. · To receive and respond to emails, telephone calls and letters from customers. · To ensure associated performance targets are met and exceeded where possible. · To attend Read more […]
German Speaking Contact Centre Advisor
GERMAN SPEAKING CONTACT CENTRE ADVISORContact Centre Advisor – German speakingPort TalbotPermanentPLEASE NOTE THAT THE ABILITY TO SPEAK GERMAN IS ESSENTIAL IN ORDER TO BE CONSIDERED FOR THIS ROLETata Steel is one of the world’s top ten steel producers. The combined group has an aggregate crude steel capacity of more than 28 million ton and approximately 80,000 employees across four continents. Tata Steel Europe has its main steelmaking operations in the UK and the Netherlands, and supplies steel and related services to the construction, automotive, packaging, material handling and other Read more […]
PPI Case Handler (PM Shift)
Numerous PPI Case Handler positions are now available working for one of the large financial institutions.These positions require candidates to have had previous call centre or extensive customer service experience. Successful candidates will have solid IT knowledge and be able to work accurately and efficiently. Candidates will deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Financial Services Authority timescales. Previous use of a computer at work is vital as is the ability to Read more […]
Call Centre Representative
I am currently recruiting for a Call Centre Representative on behalf of my public sector client based in Luton. The job will be full time Monday to Friday and will involve working 1 weekend per month. The job is a temporary to permanent position to start asap. As a Call Centre Representative you will be expected to be the main point of contact for patient referrals. You will be responsible for general administration, customer service, handling patient calls in a busy environment, typing, handling complex enquiries and inputting patient information onto the database. You will need to be a quick Read more […]
Quality Assurance Assessor
Our client, a leading Insurance company based in North London, are looking to recruit a Quality Assurance Assessor to join their growing team. Working within a team of 7 Assessors, you will be responsible for monitoring the outbound calls of a team of Sales Advisors, assessing the quality afforded to all clients.Our client have a contact centre of 60 FTE in a fantastic location, and are ever-expanding. Due to phenomenal success in recent times, they are now looking to add one more head to their Quality Assurance (QA) team. Working alongside 7 others, you will be responsible for:- Pro-actively Read more […]
Dataflow Co-ordinator
Dataflow Co-ordinator Warwickshire£17,686.50I am currently recruiting for a Dataflow Co-ordinator to join a thriving organisation based within the Warwickshire area. The successful candidate will have proven experience of working in customer service and contact centre environment. Key Responsibilities for this role are as follows:- Responsible for providing outstanding customer service- Liaising with customers, internal colleagues and industry departments- Accurately inputting data- Resolve customer queries – Manage the dataflow of customers – Build relationships with customers, colleagues Read more […]
Enquiry Service Adviser
STUDENT ENQUIRIES ADVISORPROVIDE FRONT-LINE CUSTOMER SERVICE TO STUDENTS WHICH CAN BE ACCESSED FACE TO FACE, OVER THE TELEPHONE AND ON-LINE £18,836 – £21,334Central BirminghamOur client is one of the largest further education provider in Birmingham. This is an institute that looks to lead from the front with around 25,000 students over 8 campuses. Due to recent developments our client has set up a central hub for all student enquiries across the university. This will include all types of customer contact in the form of a face to face counter service, over the phone telephone queries and Read more […]
Housing Repairs Data Analyst
My client has a very exciting opportunity for a Housing Repairs Data Analyst to work in a fast paced and fulfilling environment. This north London local authority is renowned for providing excellent quality of work and customer service to all housing residents.Duties As a Repairs data analyst, you would collect numerical information and present results. Usually this would be in the form of graphs and charts. It would also be in diagrams, tables and reports. It would be your job to identify trends and create models to predict what might happen in the future. Reports will provide Key Performance Read more […]
Senior Project Portfolio & Process Manager
We are currently recruiting for one of the world’s most iconic brands with a number one global position in their market. This is a senior opportunity to work as part of the global Consumer Services Business Improvement Leadership team that takes responsibility for defining and executing the BI strategy. This role specifically takes ownership of the roadmap for how Consumer Services develops processes and IT systems to achieve its ambitious plans over a 3+ year programme. This challenging opportunity will involve working within a number of key areas including Programme Management, Process Readiness, Read more […]