Mortgage and Protection Manager
Role Type: PermanentTitle: Mortgage and Protection ManagerLocation: North YorkshireSalary: Up to £42K + bonus and benefits.My client, a leading UK Building Society is looking for an experienced Mortgage Adviser with customer facing leading skills to join the leadership team in their head office. The Mortgage Manager will be responsible for leading the regulated advice teams ensuring adherence to regulatory frameworks, whilst achieving corporate plan objectives. You will also be involved in developing relationships with key stakeholders in order to support and maintain excellent customer service.An Read more […]
Outbound Customer Service
OUTBOUND CUSTOMER SERVICE UPDATING WITH CLIENTS REGARDING EMPLOYMENT AND VARIOUS COURSES AVAILABLEMUST HOLD A CURRENT DBS CHECK CARRIED OUT IN THE LAST 12 MONTHS£8.00phBased in YardleyMonday to Friday 10am – 6pmOur client is a leading provider of people-centred services, such as employability programmes, skills training and health-related support, which help people to reach their full potential.This is an organisation that has rapidly grown over the last few years and consequently is looking for multiple outbound customer service advisor’s. The role will entail calling up registered clients Read more […]
PPI Case Handler AM Shift
I am currently recruiting for a major bank in Middlesbrough who are looking for a new dynamic team of Complaint Handlers to work the AM Shift – 7am-2.30pm.(Training 9am – 5pm x 2 weeks, then revert to PM)Job Description:Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Financial Services Authority timescales.Provide excellent customer service on behalf of the bank.Use initiative in developing resolutions to complaints by telephone ensuring solutions satisfy both customer and the business.Provide Read more […]
Head of Sector
Having won the Customer Service award at the Oxfordshire Business Awards in 2014 and as GOLD Investors in People advocates, Brethertons believe in being ahead of the game. With values revolving around innovation and adaptability, this Head of Sector post is pivotal to the organisational leadership.Responsible for the delivery of financial results and operational and regulatory standards for the organisation, the ability to lead by example and have the opportunity to be visionary is important. The role offers an opportunity for an experienced operational Head/Manager to join an organisation Read more […]
Customer Relationship Executive
Our client, an exciting Mobile Payment Solutions company located in the West End of London, are looking to recruit an enthusiastic candidate to join their growing team. Based in a busy, fast-paced office, this is a fantastic opportunity for the right candidate.Our client offer mobile phone card payment solutions to B2B clients, citing their USP’s as their flexibility, price and quality of product. Due to their continued growth, they are now actively seeking a driven candidate to join their customer support/administrative team. Working in an office of 20, you will be responsible for:- Handling Read more […]
Telesales Manager / Team Leader
This is an exciting job opportunity to be a Telesales Manager / Team Leader as part of a multinational company located in Luton. My client is looking for experienced outbound Telesales Manager or Team Leader to join their team on a full time permanent basis.As part of this job opportunity, you will be managing a team of 4-8 outbound telesales agents. You will be expected to handle key accounts, monitor staff targets and KPIs, training and staff appraisals. The job will involve working in a busy environment, managing staff, customer service, liaising with external customers, sales administration Read more […]
Senior Candidate Relationship Specialist
Team Leader / Manager Customer Service Advisor JOB TITLE: Senior Candidate Relationship Specialist JOB LOCATION: Bedford JOB TYPE: Permanent Fantastic opportunity for a Senior Candidate Relationship Specialist to work for a leading organisation in a specialist niche market. Based on the outskirts of Bedford on an easily accessible business park. This client is a specialist in there field working for a company who are a leader in their niche field. Working as part of a team the ideal candidate will be responsible for liaising with customers undergoing screening including background checks being Read more […]
Client Service Advisor x15
We are currently recruiting for 15 Customer Service Agents to work in one of our major clients call centres, based in the Leeds area.To be considered for the role, you must possess the following attributes:- Excellent telephone manner- Able to handle customer queries and complaints- Ability to work under pressure- Confident and personable- Provide excellent customer service Duties include:- Taking large numbers of inbound calls and enquiries.- Providing exceptional customer service to clients and customers across all levels.- Effectively handle and resolve queries relating to account log in Read more […]
Freedom Pass and Blue Badge Team Leader
Freedom Pass and Blue Badge Team Leader Job purpose • To lead on the strategic and operational development of the council’s blue badge and freedom pass service and the taxicard service.• To develop, maintain and improve systems, policies and processes which encourage ‘right first time’ service delivery.• To lead on and develop systems and processes that assist in the identification of the fraudulent use of badges and passes.• To manage the Travel Support Officer.• To manage the clienting function of the council’s outsourced OT contracts in relation to procurement and contract Read more […]
Collections Negotiator
A large retail business with a strong national presence has approached Hays seeking a Collections Negotiator/Credit Controller to join their team based in Bolton, Greater Manchester. Working within a large team, you will be provided with plenty of support upon joining the business and will also have the opportunity to progress within the business in the future. Reporting into the Collections Manager, the Collections Negotiator/Credit Controller will be liaising with customers on a daily basis with the aim of securing owed monies. On a daily basis duties for the Credit Controller will include Read more […]